Every Problem has a Solution.

Let’s Troubleshoot

What type of problem are you having?

Air Conditioning Heating

What type of Air Conditioner Problem are you having?

My AC isn’t working. My AC is making a strange noise.

This can be Caused by your Thermostat:

Solution:

Make sure your thermostat is turned On
Set 3 degrees below room temperature
Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Yes No

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?

Yes No

Is your outdoor unit running?

Yes No

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

Find your breaker box and look for the circuit labeled “air conditioner”
Try flipping that circuit to “off” and then “on”
Give your air conditioner a couple minutes and see if it comes on now

Did that solve your problem?

Yes No

Is there air coming out of your vents?

Yes No

Is there Ice on your Outdoor Unit?

Yes No

Is there air coming out of your vents?

Yes No

Is there Ice on your Outdoor Unit?

Yes No

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment

What type of heating problem are you having?

My heater isn't working My heater is making a strange noise There's a strange smell when my heater runs

What type of heater do you have?

Gas Furnace Heat Pump

This can be Caused by your Thermostat:

Solution:

Make sure your thermostat is turned On
Set 3 degrees below room temperature
Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Yes No

This can be Caused by your Thermostat:

Solution:

Make sure your thermostat is turned On
Set 3 degrees below room temperature
Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Yes No

What best describes your heating problem?

No air is coming out of the vents Air is coming out of the vents, but it's not warm

Make sure power is getting to the furnace

Try this:

Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
Look for a switch (like a light switch) near your furnace and make sure it is set to "on".

Did that solve your problem?

Yes No

Is your outdoor unit running?

Yes No

Is there ice on your outdoor unit?

Yes No

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
Try flipping that circuit to “off” and then “on”.
Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?

Yes No

Is there ice on your outdoor unit?

Yes No

Is the noise coming from the outside or inside unit?

Inside Outside

What type of heater do you have?

Gas Furnace Heat Pump

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?

Burning Smell Gas (rotten eggs) A moldy smell (like a dirty sock or locker room) Other

Did you just turn your heater on for the first time this winter?

Yes No

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Our Service

Air Conditioning

Southern California is known for its beautiful scenery and fertile land, but especially its warm climate. Although modern-day appliances allow for optimal indoor comfort, they can’t cool you down if they don’t function properly.
Read More

Heating

Whether you live in the Palm Desert, CA or anywhere in the Coachella Valley, you want your home to feel a comfortable temperature at all times. And although Southern California boasts warm temperatures year-round, a cold snap can still catch residents by surprise
Read More

Water Heaters

Don’t let your hot showers take a turn for the worse. Give your home all of the hot water it needs by installing a brand new water heater from our expert service team.
Read More

Indoor Air Quality

Indoor air quality can have a dramatic effect on how you and your family members feel. Whether you suffer with allergies, asthma or other health conditions, making sure that the quality of air in your home is at its best can go a long way in improving your overall quality of life.
Read More

Appliance Repair

The kitchen is the heart of the home—a place where people come together, and a place you use every day. If appliances break, it can disrupt the comfort of your entire home. Whether you live in Rancho Cucamonga, Coachella Valley, or Inland Empire, there’s a team close by at Master Tech Appliance that cares about the timely, quality repair of your appliances.
Read More

Refrigeration

For all of your refrigeration needs, come to our experienced crew.Enjoy the benefits of refrigeration equipment that works properly by getting regular service from us when needed.
Read More

Maintenance Plan Benefit

Every furnace and air conditioner manufacturer recommends routine maintenance. What many homeowners never realize is that nearly every furnace manufacturer owner’s manual and warranty fine print states the homeowner is required to maintain their equipment or the warranty may become void. The small investment in a furnace tune-up will return big rewards.

Clean furnace or boiler
Check chimney base
Check chimney base
Clean and check pilots
Adjust pilot
Check Thermocouple
Clean burners
Adjust burners

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What our Customers are Saying

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Master Tech Heating and Air Reviews

Kathy M

Then team at Master Tech Heating and Air are so professional to work with and care about their customers. Would refer them to others I know!!!

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Servicing Counties of San Bernandino, Riverside and LA Coachella Valley 760-469-4468 Inland Empire 909-466-6540 Schedule Service Get Estimate

AC Repair, Service and Installment

Save $200 on a high Efficiency

Air Conditioning and Heating System

Spring Maintenance on Air Conditioning $89.95

Every Problem has a Solution.

Let’s Troubleshoot

This can be Caused by your Thermostat:

Solution:

Your Air Filter May be Dirty.

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

Awesome!!

Sounds like you need expert care.

This can be Caused by your Thermostat:

Solution:

This can be Caused by your Thermostat:

Solution:

Make sure power is getting to the furnace

Try this:

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

Is there steam coming from the unit, as well?

Here’s what to do:

This is likely normal.

Turn off your furnace now!

You need your regular maintenance

Our Service

Air Conditioning

Heating

Water Heaters

Indoor Air Quality

Appliance Repair

Refrigeration

Maintenance Plan Benefit

Start Our Online Estimate Builder.

What our Customers are Saying

Rate your experience

Servicing Counties of San Bernandino, Riverside and LA
Coachella Valley 760-469-4468 Inland Empire 909-466-6540
Schedule Service Get Estimate

Spring Maintenance on
Air Conditioning $89.95